Marketlinc’s Intelligent Live Chat Solution

Watch how MarketLinc’s Intelligent Live Chat Solution delivers the intelligence you need to precisely identify the best visitors to engage and convert at the right point in their online shopping journey. With everything from advanced targeting analytics to proactive live chat software that will rapidly increase conversion rates, decrease abandonment rates and maximize your ROI.

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8 Ways Live Chat Will Boost Conversion Rates

Traditionally, live chat was not the first choice for companies looking to boost conversion rates. However. companies today want to get more business out of their websites and no longer tolerate watching potential customers abandon their site.

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Case Study

How Symantec Increased Revenues by 13% Using Intelligent Live Chat

Norton’s business unit at Symantec did not offer live sales assistance in their purchase flow for visitors who needed help. With a number of pilot projects attempted, none of them delivered the results they were looking for, until MarketLinc. The pilot proved to be a great success, resulting in 1.6 M in incremental revenue the first month.

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Audio Presentation

Symantec Case Study

Symantec’s Customer Retention Marketing Manager discusses how MarketLinc’s Intelligent Live Chat Solution enabled his team to achieve $1.4M incremental revenue for first month post pilot, $16.7m incremental revenue in 2016, 28% higher revenue per visitor (RPV) and more.

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