HUMAN ENGAGEMENT

Create compelling experiences

Delight your customers by offering an authentic human-to-human
experience over the phone exactly when they need it

Create revenue

Turn revenue lost into revenue lift by providing customer journeys with
the MarketLinc human experience

Every digital business is striving to convert visitors into customers. Often, conversion rates are never high enough and abandonment rates are never low enough, making the investments in technology and advertising that much harder to justify.

The truth is, some shoppers need a human experience to complete their purchase. We help optimize customer journeys to get your brand closer to your customers, resulting in 20% average online revenue lift. Our solution is always true pay for performance.

Boost performance

Extend your digital marketing investments

MarketLinc improves the results of your current investments by humanizing your digital commerce. We continuously monitor results and have a direct voice connection to your customers. We are often the first to hear when something is broken in your customers’ journeys, if messaging is inconsistent across campaigns, or if customers are looking for product information you are not effectively communicating.

No need to change your current digital investments as our complementary solution does not require additional marketing or IT resources. We deliver a fully-managed, turn-key solution to lift revenue and drive loyalty results.

20-80

LIFT IN CONVERSIONS

10-50-1

LIFT IN ORDER VALUE

10-50-1

NET GROWTH IN ECOMMERCE REVENUE

Increase customer loyalty

Human connections grow customer loyalty – the new currency

Customer loyalty has become one of the most important measures in business today. Unfortunately, recognizing loyal customers in a digital-only journey is challenging, as loyalty can disguise itself as a habit, convenience or inertia.

Having human-to-human connections with your customers is one of the most important ways to grow life-long relationships. Turn critical moments in the buying journey into moments of delight, when you combine real-time digital personalization integrated with human engagement for those customers who need it. That’s when you’ll build a positive brand experience, when your customers benefit from a human experience.

Create revenue with human engagement

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