Live agents convert 2-5x higher than chatbots alone, so MarketLinc invested in training some of the best sales agents available for outsourcing today - then built a powerful machine-learning technology to support them, called Lift AI.
Lift AI qualifies and prioritizes visitors for our sales agents in real-time so they can focus on converting instead of support requests or tire-kickers.
Customers have seen up to 20% improvement in their revenue through MarketLinc’s best-in-class live sales agents, supported by Lift AI visitor scoring technology.
We’ve developed comprehensive, proprietary training and performance management strategies to ensure our sales agents deliver a consistent sales performance at any scale.
There’s no doubt that live agents provide a better customer experience than chatbots alone - and our live agents are no exception as they ensure the best possible experience every time.
MarketLinc’s live chat sales agents are ready to deploy at all hours and all time zones so you can sell while you sleep, with service support in 5 languages including EN, FR, SP, GE, and PO.
“Potential customers needed to see the value of our new product, Kaspersky Security Cloud. We had to more effectively demonstrate the importance of this adaptive technology in order to better serve customers and meet sales objectives.”
- William Sinagra, Sr. Director of Online Sales at Kaspersky North America
Get started with your best-in-class live agents or turnkey chat solution today
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