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Insights, press, and news from our team of live chat experts

Serving the Underserved: Real-time, Live Visitor Engagement Turns Revenue Lost Into Revenue Lift

Website Visitor Qualification: the first step in converting more visitors on your e-commerce site

May 6, 2020

ECommerce Marketers: Stop training bad behavior in your customers

May 6, 2020

The Untold Truth About Marketing Automation

May 6, 2020

Are there visitors on your site who you should be speaking with?

May 6, 2020

The Moment of Truth: Playing an Active Role in the Customer Journey

May 6, 2020

How Intelligent Visitor Engagement Can Capture Up to 20% More Revenue

May 6, 2020

Serving the underserved: the path to incremental revenue measurement

May 6, 2020

Part 1: Are You Serious About Generating Revenue With Chat?

May 6, 2020

Why live chat increases conversion rates and sales

May 6, 2020

Convert More Website Traffic Using Modern Marketing Practices for Intelligent Live Chat

May 6, 2020

Part 4: Keys to Effective Engagement with Live Chat

May 6, 2020

Part 3: Keys to Effective Testing with Live Chat

May 6, 2020

Part 2: Keys to Effective Targeting with Live Chat

May 6, 2020

Why Effective Measurement is Key to Live Chat Success

May 6, 2020

Part 5: Keys to Effective Measurement With Live Chat

May 6, 2020

6 Ways To Avoid Support Requests In Your Sales Chat Program

May 6, 2020

Top 5 Ways To Optimize The Live Chat Experience

Success Stories

May 6, 2020

+ 23.8% lift in NA Online Revenue for Kaspersky

Success Stories

May 6, 2020

+$100,000 in Q1 website revenue for ESET

Success Stories

May 6, 2020

How Symantec Increased Revenue By 13% With Conversational Commerce Solution

Success Stories

May 6, 2020

+17% Lift in overall website revenue at Nuance

Success Stories

May 6, 2020

How PCTools increased their average order value and conversion lift over 20%

May 6, 2020

Live Chat Maturity: What the Most Profitable Programs Have in Common

May 6, 2020

Incremental Revenue: The Live Chat Metric You’re Probably Missing

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